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How to handle online customer complaints and not die trying

If the topic of online customer complaints brings to mind scenarios you would rather not deal with, we cannot blame you! Sustaining a favorable image of your restaurant despite criticism and negative reviews is not an easy task. Dedicated websites and social media accounts serve the purpose of promoting the virtues of new and established brands but they can also be used to receive input from clients, including the type of feedback that could damage the reputation of your business.

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Tags: online customers complaints, customer complaints, online complaints


Content is a non-invasive way of selling the product or service you are offering. The purchase decision is based on the information that the customer has at the moment. It is your best ally because it doesn’t only allows you to educate your audience but also increases your sales potential.

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